maintenance and service

A Fair Refund Policy

Bad refund policies are a reflection of how you want to be treated. You feel like the company is just trying to rip you off. We never want our customers to feel that way, so our refund policy is simple: If you're ever unhappy with Quick Air, for any reason, just drop us an email at support@getquickair.com.au and we'll try and sort you out or fill our

Get Quick Air - Customer Grievance Form

Examples of full refunds we'd grant.

Examples of partial refunds or credits we'd grant.

Talk to us

At the end of the day, it comes down to a case-by-case basis. Email us at support@getquickair.com.au, tell us what's up, and we'll work together to find a reasonable solution.

Complaint Process

We would like to know what went wrong and how can we provide you with the best solution or support